B & L Bicycles

Bike, eBike and trike shop and repair · Downtown Pullman, Pullman, WA

A family-run shop on East Main Street in downtown Pullman since 1996. It sells Trek, Electra and Velotric eBikes plus TerraTrike and Greenspeed recumbent trikes, many with electric assist. It is certified on six eBike motor systems and has made bike fitting a core service from day one.

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Location

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What B&L Bicycles does

Brice and Leanne opened B&L on February 1, 1996, with bike fitting as one of its founding services. The first sale on opening day included a fitting. Brice began formal fit training in 1993 with Michael Sylvester while working at Bike Gallery in Portland. He later completed the Serotta, Trek Fit and Precision Fit courses, and in 2009 the shop had four certified fitters on staff.

The eBike lineup is Trek, Electra and Velotric. B&L says it chose Velotric partly because the brand's bikes are certified to UL 2271 and 2849. Trikes are a specialty: B&L is a top 10 TerraTrike dealer nationwide and also sells Greenspeed, with electric-assist versions of both. If you order a Trek online and have it shipped to the store, B&L notes you are not buying from them, and tuning or warranty work on that bike is charged at normal shop rates.

eBike service

B&L is certified on Bosch, Fazua, Shimano, HyDrive, TQ and Hyena systems. It has the tools and diagnostic equipment to work on the electrical side of any eBike brand that uses them. It does no electrical work on other systems, though it may service the mechanical parts and change tires on those bikes. The shop can decline bikes based on quality or condition. Aftermarket tuning kits void system warranties and can make an eBike impossible to service.

The shop's own care advice: update firmware two to four times a year and check the chain and brake pads about every 500 miles. On a Bosch system, a wrench symbol on the display means it is time for a service.

Getting there and riding

The shop is at 219 E Main St in downtown Pullman. The Bill Chipman Palouse Trail, a paved rail trail finished in 1998, runs east from Pullman to Moscow, Idaho, along an old Union Pacific line. It is a natural test route for an eBike or trike.

What reviewers mention

B&L has a 4.9 rating from 351 Google reviews, and its Listen360 page shows more than 2,100 customer responses. New eBike buyers say Brice took time to explain systems, warranties and even how to load a rack. Others mention repairs usually done the same day, clear updates by phone and text for out-of-town customers, and layaway on a pair of Townie Go! eBikes. Visitors also enjoy the display of vintage bikes.

Compare other bike shops in Pullman or plan a ride with the Whitman County eBike guide.

Frequently Asked Questions